Account Deletion Request

How to Request Account Deletion

To request the deletion of your account and associated personal data, please contact our administrative team using one of the following methods:

Required Information

When contacting us, please provide the following information to help us process your request:

• Your registered email address or username
• Full name associated with the account
• Reason for account deletion (optional, but helpful for us)
• Confirmation that you want to permanently delete your account
• Any additional information that can help us verify your identity

Processing Time

Once we receive your request and verify your identity:

• We will acknowledge your request within 2 business days
• Account deletion will be processed within 30 days of verification
• You will receive a confirmation email once the deletion is complete
• Some data may be retained for legal or regulatory compliance purposes as required by law

Data Retention

Please note that we may be required to retain certain information for legal, regulatory, or legitimate business purposes even after account deletion. This includes but is not limited to transaction records required for accounting purposes, data required by law enforcement, and information necessary to prevent fraud or abuse. Any retained data will be handled in accordance with our Privacy Policy and applicable laws.

Alternative Actions

Before requesting account deletion, consider if these alternatives better suit your needs:

• Account Deactivation: Temporarily disable your account instead of permanent deletion
• Data Export: Request a copy of your data before deletion
• Privacy Settings: Update your privacy preferences to limit data collection
• Contact Support: Discuss your concerns with our support team to find a solution